As we experience the COVID-19 crisis, we are making changes to the normal activity of our office. It is important right now that people stay at home as much as possible and avoid contact with others to decrease the spread of the virus. That includes trips to the doctor’s office. We still want to stay on top of your health but will be doing that in different ways over the coming weeks.
While the governor is allowing us to begin cautiously reintroducing in person visits, we will be changing any visit possible to a telehealth video visit. This allows you to still have a face-to-face interaction with our medical team to discuss issues, review lab results, and make any necessary changes to your treatment plan. Using telehealth is easy and we have instructions and staff ready to help you along the way. If you have concerns about privacy, let us reassure you that we are using a HIPAA compliant, encrypted video solution. Insurance including Medicare will cover this the same as an in-office visit. If you would have a copay for an office visit, you will have the same for telehealth.
If you are having acute issues we need to address, you will be offered the option of a telehealth or in person appointment. We require you to wear a mask if you are coming to the office. If you are scheduled for routine followup and are not having acute issues, you will be offered the option of converting your visit to telehealth. Conducting the telehealth visit, is as simple as following the instructions our staff sends you, ensuring your phone or computer microphone/camera are enabled, and entering the virtual waiting room.
If you have any infectious symptoms (fever, cough, etc), or have had such in the last 72 hours, or have had contact with any persons infected with COVID or under quarantine, please please please do NOT come to our office. This is for both your safety and the safety of those in our office, since many of our patients (some of you) are immune suppressed due to an autoimmune disease. If your medical care is more routine monitoring of your condition, please do not come in. We need to re-schedule, or preferably schedule tele-health. We are happy to give you guidance in how to proceed by phone or telehealth if necessary.